A sinkhole that opened up in January has still has not been fixed leaving residents "fed up" and "frustrated".
Part of Kidmore Road, in Caversham, Berkshire, collapsed after a pipe burst, leading to its closure.
Residents said there had been a lack of communication from Thames Water over the matter.
A spokesperson from Thames Water apologised to those affected, saying it was "working with the local authorities to complete the work as quickly as possible", adding it had held meetings with residents and sent them letters.
Dean Piacenti lives just meters from the hole and said the "uncertainty is horrible".
"As an individual you feel like you can't do anything, that it is beyond your control," he said.
"It's out of our hands… the sinkhole just sits there, nothing happens.
"The road is closed permanently, drivers constantly pull up and turn around.
"We just want to hear that it is going to be fixed and finished quickly."
"I feel cross, frustrated and defeated by the situation, we are in the dark about when anything is going to change."
Resident Malcolm Pemble said: "I feel fed up, it is taking too long and we don't know what is happening.
"There has been a lack of communication from Thames Water…
"People want to know when will it be finished, understandably they want their road back."
Louise Lee, who lives close to the sinkhole, said: "It's very frustrating
"Since January our water pressure hasn't worked properly – it did come on briefly and now it's not working again.
"There is very little communication, Thames Water communicate with us via letters and we've had about three letters over four months.
"It's been very difficult contacting them to get answers, we have just been going round in circles."
A Thames Water spokesperson said: "We have worked with the local authority and specialist teams to carry out ground surveys before we start to make the repairs.
"We would like to assure our customers we are working with the local authority to complete the work as quickly and safely as possible.
"During this time, we have had customer representatives in the area, have held residents' meetings and have provided written updates to those in the affected area.
"We will continue to keep the local MP, residents and councillors informed of our progress and apologise to those impacted."
